Can You Trust Your Numbers?

Five Questions to Ask Yourself.

1. Do people feel safe speaking about what is actually causing problems?
Or is performance filtered out of fear of political backlash?
High performers: Establish a culture of truth

2. Are your key metrics defined the same way across the business?

Or does each function calculate them differently?

High performers: Define and certify Trusted Facts

3. Do you understand what is driving your results?

Or, when a KPI turns yellow, do you struggle to identify the cause?

High performers: Connect metrics to performance drivers

4. Is there clear ownership of the business case for analytics and AI?

Or are initiatives driven by technology without accountability for outcomes?

High performers: Assign ownership and governance

5. Is your business operating differently because of what you’ve learned?

Or is it still running the same way it always has?

High performers: The operating model is characterized by strong fact-based, cross-functional coordination